Good questions
The questions every group asks first.
The short version of how an Arrive Golf trip works. If your question is not here, just ask us.
- What exactly does Arrive Golf do?
- We plan two kinds of golf trips: Signature Hosted Experiences — private group trips we run end to end — and Curated Stay & Play escapes we design and arrange around your own dates. Either way, the courses, the rooms, the transfers, the dining, and a dedicated concierge are part of it. You bring your clubs. We handle the rest.
- How big are the groups?
- For Signature Hosted Experiences, groups are private parties of sixteen to twenty golfers, built around your own group. Your group leader decides who joins, so it's your trip, not a mixed tour.
- Who is Curated Stay & Play for?
- Curated Stay & Play is built for individuals, couples, and small parties who want their own dates rather than a set group week. Private, flexible-date luxury golf escapes for individuals, couples, and small groups. Choose your resort, courses, and tee times; we design and arrange every detail so you simply arrive and play.
- Where do the trips go?
- We run trips worldwide. Right now, that means Punta Cana and Cap Cana in the Dominican Republic, playing courses like Punta Espada, Corales, and La Cana.
- How does payment work?
- For Signature Hosted Experiences, each golfer reserves and pays for their own spot directly. A deposit holds the spot, and the balance is due before the trip. The organizer never fronts money or chases anyone.
- How does payment work for a Stay & Play escape?
- Curated Stay & Play is one complete package price for your dates: your rounds, your lodging tier, and your transfers, priced for the season you travel. Choose your lodging tier, then pay in full to hold your dates by the trip's book-by cutoff. No deposit-then-balance split to track.
- What does the price include?
- For Signature Hosted Experiences, one price per golfer covers the rounds, the resort rooms, the transfers, and the dining. Airfare, travel insurance, personal expenses, and caddie fees and gratuities (paid directly to the caddies in cash; your concierge shares what to plan for before you travel) are what's left out. Nothing waits for you at the resort desk, and there are no resort fees.
- Why not just book it ourselves?
- You could plan a Signature Hosted Experience yourself. But twenty rounds, twenty rooms, transfers, and dinners across three championship courses take one person weeks to assemble, and the timing has to line up across every venue. We work directly with the courses and resorts to put it together, send a concierge to run it in person, and give the organizer the one thing a do-it-yourself trip never can: the chance to be a guest, not the operator.
- What about people who do not play golf?
- Companions are part of every Signature Hosted Experience: they get a trip of their own on the same days, spa, excursions, beach, and long dinners, planned with the same care as the tee times. Traveling as a couple or a small party on a Curated Stay & Play escape? There's no separate companion program, because everyone in your party already travels the same itinerary from the start.
- What happens if plans change?
- For Signature Hosted Experiences, you can give your spot to a friend for free up to 30 days before departure. The trip deposit itself secures your place and is not refundable, but cancel more than 120 days before departure and everything you have paid above it comes back — and you are fully covered if a storm or anything on our end disrupts the trip. A Curated Stay & Play package has its own change terms for your dates, shown clearly before you pay.
- How far ahead should we book?
- For Signature Hosted Experiences, groups usually book several months out to lock the dates, the rooms, and the tee times. The earlier you start, the more of the calendar is yours.
- How does booking work for a Stay & Play escape?
- A Curated Stay & Play escape starts with your dates, not a calendar we set. Tell us when you want to travel and we match you to open lodging and tee times inside that window, ahead of the trip's book-by cutoff. Choose your lodging tier, and your one package price is set.
- Is it really hands off for the organizer?
- Yes. For a Signature Hosted Experience, you share one private code, everyone registers and pays for themselves, and a concierge runs the details on the ground. You get to enjoy the trip you planned.
- Who looks after us once we are there?
- On a Signature Hosted Experience, a real Arrive Golf concierge is on the ground for the whole trip, not a phone number you hope answers. They confirm every tee time, smooth the check-ins, hold the dinner reservations, and quietly handle the thing that goes sideways before your group notices it did. They will even run your scoring all week: Ryder Cup-style teams, Skins, Closest to the pin, or casual foursome play.
- What does the concierge do on a Stay & Play escape?
- Your Arrive Golf travel concierge arranges your resort, golf, transfers, and itinerary in advance, and stays available throughout your trip. They confirm every reservation before you arrive, so you show up to a plan that is already set, not one you have to chase.
- How do we get a price?
- For Signature Hosted Experiences, tell us your dates, how many are coming, and the courses you want. We send back one clear number per golfer.